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Key Word Triggers
Keyword triggers are a powerful way to create instant, two-way interactions with your audience. By allowing customers to text specific words like JOIN, BOOK, or DEALS, you can automatically deliver targeted responses such as exclusive offers, booking links, or helpful info without any manual follow-up. It’s a fast, user-friendly system that makes your brand more responsive and accessible.
These automated keyword campaigns are perfect for growing your subscriber list, sending promotions on demand, or guiding customers through next steps. Whether you want to welcome new leads, drive traffic to a product page, or send appointment reminders, keyword triggers put real-time engagement at your fingertips 24/7.
FAQ
Keyword triggers allow customers to text specific words (like “JOIN” or “INFO”) to a short code or phone number to receive an automated response. It’s a simple way to start a conversation, deliver info, or enroll users into a campaign.
They make customer engagement instant and effortless. Whether it's signing up for offers, booking appointments, or accessing information, keyword triggers streamline communication and reduce the need for manual follow-up.
- JOIN – to opt in for offers
- BOOK – to schedule a service
- DEALS – to receive current promotions
- HELP – to get customer support
- STOP – to unsubscribe
Yes! You can create as many keywords as you'd like. Customize them based on services, promotions, or even seasonal campaigns (e.g., SPRINGCLEAN, FLASHSALE, or VIP).
They receive an automated message you pre-define. This can include a thank you note, a special offer, a booking link, or next steps based on your campaign goals.
Yes. Keyword triggers are automated, so customers can text anytime and still receive an instant response even when you're offline.
Absolutely. You can set up your system to collect names, emails, preferences, or other info as part of the opt-in flow after the first trigger word.
Yes, as long as you include proper opt-in language and allow users to unsubscribe (e.g., by texting STOP). Larbi Media ensures your campaigns follow all TCPA and carrier compliance guidelines.
Yes. You’ll be able to see how many users texted each keyword, how many replied, and which ones led to conversions making it easy to optimize your strategy.
Most keyword trigger campaigns can be set up and launched the same day. With Larbi Media, we will help you get started quickly and ensure everything runs smoothly from day one.