We Can Help You With:
Lead Follow Up
Stay connected without lifting a finger. Larbi Media’s SMS automation tools allow you to schedule and deliver messages based on customer behavior, time triggers, or specific events so your communication always feels timely and personal. Whether it's sending appointment reminders, abandoned cart nudges, or post-service follow-ups, automation helps you build consistency, reduce manual work, and improve engagement.
From welcome messages and loyalty offers to ongoing drip campaigns, automated texting lets you nurture your audience with minimal effort. Every message is customized, mobile-friendly, and optimized for high open rates ensuring your brand stays top of mind. With SMS automation, you’re not just saving time you are building stronger, smarter relationships at scale.
FAQ
Keyword triggers allow customers to text specific words (like “JOIN” or “INFO”) to a short code or phone number to receive an automated response. It’s a simple way to start a conversation, deliver info, or enroll users into a campaign.
They make customer engagement instant and effortless. Whether it's signing up for offers, booking appointments, or accessing information, keyword triggers streamline communication and reduce the need for manual follow-up.
- JOIN – to opt in for offers
- BOOK – to schedule a service
- DEALS – to receive current promotions
- HELP – to get customer support
- STOP – to unsubscribe
Yes! You can create as many keywords as you'd like. Customize them based on services, promotions, or even seasonal campaigns (e.g., SPRINGCLEAN, FLASHSALE, or VIP).
They receive an automated message you pre-define. This can include a thank you note, a special offer, a booking link, or next steps based on your campaign goals.
Yes. Keyword triggers are automated, so customers can text anytime and still receive an instant response even when you're offline.
Absolutely. You can set up your system to collect names, emails, preferences, or other info as part of the opt-in flow after the first trigger word.
Yes, as long as you include proper opt-in language and allow users to unsubscribe (e.g., by texting STOP). Larbi Media ensures your campaigns follow all TCPA and carrier compliance guidelines.
Yes. You’ll be able to see how many users texted each keyword, how many replied, and which ones led to conversions making it easy to optimize your strategy.
Most keyword trigger campaigns can be set up and launched the same day. With Larbi Media, we will help you get started quickly and ensure everything runs smoothly from day one.