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Retail Text
Turn browsers into buyers with real-time, personalized text messaging built for retail. Larbi Media’s SMS solutions help retail businesses stay top of mind by delivering flash sales, restock alerts, loyalty rewards, and exclusive deals straight to customers' phones. With open rates over 98%, text messaging gives your brand the speed and visibility email simply can’t match, keeping your inventory moving and your customers coming back.
Whether you are promoting a seasonal drop, driving traffic to your online store, or nudging abandoned carts, retail SMS makes engagement feel personal and timely. With segmentation and automation features, you can target specific customer groups based on behavior or past purchases, creating smarter campaigns that convert. It’s fast, efficient, and designed to boost revenue with every send.
FAQ
Retail text messaging is the use of SMS to engage customers directly with promotions, order updates, restock alerts, and personalized offers right on their mobile phones.
SMS has a 98%+ open rate and messages are typically read within minutes. Unlike email, text messages don’t get lost in crowded inboxes, your customers see them instantly.
You can send flash sale alerts, coupon codes, loyalty rewards, cart abandonment reminders, product restock notifications, order confirmations, and shipping updates.
Yes. Larbi Media allows you to segment your audience based on behavior, purchase history, or preferences so every message feels personal and relevant.
Absolutely. We follow all TCPA and carrier compliance rules. Your customers must opt in, and can opt out at any time by replying STOP.
Yes. You can set up text messages to go out on specific dates or times, or trigger them automatically based on customer actions like purchases or browsing behavior.
Customers can opt in through website pop-ups, checkout pages, in-store QR codes, or by texting a keyword like "JOIN" to your dedicated number.
- JOIN – Sign up for exclusive VIP discounts and early access to new arrivals.
- SALE – Instantly receive our latest promo code or clearance updates.
- RESTOCK – Get notified when your favorite item is back in stock.
- TRACK – Receive your order tracking link in real time.
- HELP – Connect with customer support directly via text.
Definitely. You will see real-time performance metrics such as delivery, open rate, click-throughs (if using links), and conversions, so you know what’s working.
Yes. Larbi Media’s platform integrates with eCommerce tools like Shopify, WooCommerce, and others to sync customer data and trigger behavior-based messages.
Retailers using SMS typically see higher conversion rates, stronger customer retention, and faster sell-through of promotions, often outperforming email campaigns in both speed and revenue impact.